987ph Privacy
Policy

1 Who We Are (Data Controller)

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules, 987ph is the data controller responsible for the personal data of players who register and use the online gaming platform at 987ph.cam.

As data controller, 987ph determines the purposes for which your personal data is collected and the means by which it is processed. We are accountable for ensuring that all data processing activities comply with the DPA, the NPC's implementing regulations, and PAGCOR's data handling requirements for licensed online gaming operators.

All references in this Privacy Policy to "987ph," "we," "us," or "our" refer to the operator of the 987ph platform. References to "you" or "your" refer to any individual who accesses, registers with, or uses the 987ph platform.

2 Personal Data We Collect

987ph collects the following categories of personal data from players and prospective players:

3 How We Collect Your Data

987ph collects personal data through the following means:

• Directly from you: When you complete the account registration form, submit KYC identity documents, make deposits or withdrawal requests, contact our support team, or respond to promotional offers;
• Automatically through platform use: Technical data such as IP addresses, device information, and session logs are collected automatically when you access and interact with the 987ph platform;
• From payment processors: When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, or other supported Philippine payment methods, we receive transaction reference data from those providers;
• From KYC and identity verification providers: Where 987ph uses third-party identity verification services to confirm the authenticity of documents you have submitted, we receive the verification outcome and associated data;
• From fraud prevention systems: Our automated risk and fraud detection systems generate data signals based on behavioral patterns during your use of the platform.

4 How We Use Your Personal Data

987ph uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, manage your balance, and provide access to the full 987ph game library;
• Payment processing: To process deposits and withdrawals via your registered GCash, Maya, or Philippine bank account, and to maintain accurate transaction records;
• Regulatory compliance: To meet our KYC, AML (Anti-Money Laundering Act), and PAGCOR regulatory obligations, including reporting requirements and record-keeping mandates;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, and other prohibited conduct described in our Terms & Conditions;
• Customer support: To respond to your queries, resolve disputes, and maintain records of communications for quality assurance and regulatory purposes;
• Responsible gaming: To monitor gaming behavior for indicators of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests;
• Platform improvement: To analyze aggregated and anonymized usage data to improve game offerings, platform performance, and user experience;
• Marketing communications: To send you promotional offers, bonus notifications, and relevant gaming updates — only where you have provided your consent to receive such communications.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act, 987ph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide you with the services described in our Terms & Conditions — account management, payment processing, game access, and customer support;
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, and other applicable Philippine legislation;
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for marketing communications, which is conducted only where you have expressly opted in. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing with Third Parties

987ph does not sell, rent, or trade your personal data. We share data only with the following categories of third parties, and only to the extent strictly necessary:

• Payment processors: GCash (GXI), Maya (PayMaya Philippines), GrabPay, BPI, BDO, Metrobank, and other supported Philippine payment providers receive transaction data necessary to process your deposits and withdrawals;
• KYC and identity verification providers: Third-party identity verification services receive your submitted KYC documents to confirm identity and age in compliance with PAGCOR requirements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive data as required by law, including mandatory transaction reports above AMLA thresholds;
• Law enforcement: Philippine law enforcement agencies where we are legally compelled to disclose data by court order, subpoena, or other lawful process;
• Technology and infrastructure providers: Cloud hosting, platform maintenance, and cybersecurity service providers who process data on our behalf under data processing agreements that impose obligations consistent with the Philippine DPA;
• Game content providers: Licensed game studios whose titles are available on the 987ph platform may receive anonymized session data for game performance and integrity monitoring purposes.

All third-party data processors engaged by 987ph are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for purposes beyond those specified in their data processing agreements with us.

7 Cookies & Tracking Technologies

987ph uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. The types of cookies we use include:

• Essential cookies: Strictly necessary for the platform to operate — including session authentication, fraud prevention signals, and load balancing. These cannot be disabled;
• Functional cookies: Remember your preferences such as game filters, language settings, and session configuration to improve your experience across visits;
• Analytics cookies: Collect anonymized and aggregated data about how players navigate the platform, which games are most used, and where technical issues occur. This data is used exclusively for internal platform improvement;
• Security cookies: Monitor login behavior and detect unusual access patterns as part of our account security and fraud prevention systems.

987ph does not use third-party advertising or cross-site tracking cookies. Your browsing activity on other websites is not tracked or collected by the 987ph platform. You can manage non-essential cookies through your browser settings; however, disabling essential cookies may prevent the platform from functioning correctly.

8 Data Security Measures

987ph implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit AES encryption for all personal and financial data stored on 987ph servers;
• TLS 1.3 encryption for all data transmitted between your device and the 987ph platform;
• Role-based access controls limiting data access to employees and systems that require it for their specific function;
• Multi-factor authentication for all internal staff accessing production systems containing player data;
• Regular third-party security audits and penetration testing of the platform infrastructure;
• Automated intrusion detection and alerting systems monitoring for unauthorized access attempts;
• Segregated storage of KYC documents with additional access controls separate from the general account database.

9 Data Retention Periods

987ph retains your personal data only for as long as is necessary for the purpose for which it was collected, or for the period required by applicable Philippine law. Specific retention periods are as follows:

• Active account data: Retained for the duration of your account relationship with 987ph;
• Account data after closure: Transaction history, KYC documents, and account records are retained for a minimum of five (5) years after account closure, as required under PAGCOR regulations and the Anti-Money Laundering Act;
• Customer support communications: Live chat transcripts, email records, and support tickets are retained for three (3) years;
• Technical and session logs: IP logs and access records are retained for twelve (12) months;
• Marketing preference records: Consent and opt-out records are retained for the period required to demonstrate compliance, typically three (3) years after the last marketing interaction;
• Fraud investigation records: Where an account has been suspended or closed due to suspected fraud or terms violations, associated records may be retained for up to seven (7) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data destruction procedures.

10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 987ph:

• Right to Access: You may request a copy of the personal data 987ph holds about you and information about how it is being processed;
• Right to Correction: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data where it is based on our legitimate interests or for direct marketing purposes;
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you provided to 987ph for transfer to another service;
• Right to Damages: You are entitled to claim compensation from 987ph for any damages sustained as a result of inaccurate, incomplete, or unauthorized use of your personal data.

To exercise any of these rights, contact our Data Protection Officer via live chat or at [email protected]. We will respond to all valid requests within 15 business days.

11 Children, Minors & the 21+ Rule

The 987ph platform is strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR's minimum age requirement for online casino-style gambling in the Philippines.

987ph does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and is confirmed through KYC identity verification before any withdrawal is processed. Any account found to belong to an individual under 21 years of age will be immediately and permanently suspended.

If you believe that a minor has registered on the 987ph platform, please contact our support team immediately via live chat so that the account can be reviewed and closed. We take the protection of minors from gambling harm extremely seriously.

12 Marketing Communications

987ph may send you promotional communications — including bonus offers, free spin notifications, sportsbook promotions covering events like PBA game days, UFC fight nights, and seasonal campaigns — via SMS to your registered Philippine mobile number or by email, where you have provided explicit consent to receive such communications.

Marketing communications are optional. You may:

• Opt out of SMS marketing at any time by replying STOP to any marketing message;
• Opt out of email marketing by clicking the unsubscribe link in any marketing email;
• Manage all marketing preferences directly from the Notifications section of your 987ph account settings.

Opting out of marketing communications does not affect your ability to receive transactional messages — deposit confirmations, withdrawal notifications, security alerts, and customer support communications — which are sent regardless of marketing preferences as they are necessary to the operation of your account.

13 Cross-Border Data Transfers

Some of the technology infrastructure and third-party service providers used by 987ph may process data outside the Philippines. Where personal data is transferred to a jurisdiction other than the Philippines, 987ph ensures that such transfers comply with the requirements of the Philippine Data Privacy Act, including that the receiving jurisdiction provides an adequate level of data protection or that appropriate contractual safeguards are in place.

Transfers to game content providers, cloud infrastructure providers, and cybersecurity services are governed by data processing agreements that contractually impose data protection obligations equivalent to those required under Philippine law. 987ph does not transfer player financial data to any jurisdiction without first confirming that appropriate protections are in place.

14 Amendments to This Privacy Policy

987ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will:

• Update the "Effective Date" and version number at the top of this page;
• Notify all registered players via email or in-platform notification at least seven (7) days before the changes take effect, where the changes materially affect how we process your personal data;
• For material changes that require your consent under the DPA, we will seek that consent before the revised processing begins.

Your continued use of the 987ph platform after the effective date of any amendment constitutes acknowledgment of the updated Privacy Policy. We recommend reviewing this page periodically.

15 Contact Us & Privacy Complaints

For any questions, requests, or concerns relating to this Privacy Policy or how 987ph handles your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly through the platform — identify your enquiry as a "Privacy Request" for priority routing to the DPO team
• Email: [email protected] — please use the subject line "Privacy Policy Request"

We will acknowledge all privacy-related requests within 2 business days and provide a substantive response within 15 business days of receiving all necessary information from you.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC) — the body responsible for enforcing the Data Privacy Act of 2012.